Heating Protection You Can
Depend On
Heating system breakdowns never happen at a convenient time.
Contact Us NowThe challenge isn’t just the repair; it’s the uncertainty: how quickly help will arrive, what it will cost, and whether it could happen again when you need heat most.
DOC Service Protection Plans are designed to take the guesswork out of those moments. By combining preventative maintenance with added coverage, these plans help protect both your heating system and your budget. Built for customers who rely on heating oil or propane, they provide dependable 24/7 support through Maine’s coldest winters and toughest weather conditions.
DOC offers two types of heating equipment coverage, a boiler plan and a furnace plan, with an optional water heater plan. Covered parts and services differ by plan, but all options are designed to help reduce energy consumption, prolong equipment life, and detect minor problems before they become more serious.
Plan options and pricing
DOC Service Protection Plans include:
DOC Boiler Service Protection Plan:
$350
Parts and labor coverage for boiler systems when parts become defective due to normal wear and use.
DOC Furnace Service Protection Plan:
$325
Parts and labor coverage for furnace systems when parts become defective due to normal wear and use.
DOC Water Heater Plan:
$200
Optional plan that covers labor and replacement of various parts for direct and indirect water heaters. This option is available with the purchase of a boiler or furnace plan and cannot be purchased alone.
Customers can join a plan any time of the year. Annual tune-ups are also available even if you are not interested in a full plan.
What You Gain with a Service Protection Plan
- Reliable heat when you need it most
- Predictable service with clear costs and next steps
- Improved system efficiency to help reduce fuel usage
- Early detection of issues before they become major problems
- Priority service and reduced risk of overtime charges during peak winter demand
What's Included
DOC Service Protection Plans Include
Labor
Replacement of most parts, depending on the plan you select
An annual heating system tune-up
A TankSure® inspection
Emergency service 24/7, 365 days a year
Next Steps
Confirm which plan fits your equipment
Review the covered parts list
Enroll and schedule your annual tune-up
Service Protection Plan FAQs
A DOC Service Protection Plan is an annual service plan designed to protect your heating oil or propane system. It combines preventative maintenance with coverage that helps reduce unexpected repair costs and includes emergency service support year-round.
Plans include labor, replacement of most parts depending on the plan selected, an annual heating system tune-up, a TankSure® inspection, and emergency service 24/7, 365 days a year.
Yes. Emergency service coverage is included 24/7, 365 days a year. If you have a no heat situation, calling is the fastest way to get help.
Yes. An annual heating system tune-up is included. Tune-ups help improve efficiency and can reduce the chance of breakdowns during peak winter demand.
TankSure® is an oil tank inspection and ultrasonic testing program designed to check tank condition and detect corrosion risk. Including a TankSure® inspection helps reduce the risk of tank surprises and supports safer system operation.
The boiler plan is for boiler systems and the furnace plan is for furnace systems. Both provide parts and labor coverage when parts become defective due to normal wear and use, but the covered parts list can differ. DOC can help you choose the right plan based on your equipment.
No. The water heater plan is optional and can only be purchased with a boiler plan or furnace plan. It cannot be purchased alone.
The optional plan covers labor and replacement of various parts for direct and indirect water heaters. DOC can confirm whether your specific water heater fits the plan and provide the covered parts list.
Yes. DOC Service Protection Plans are designed to protect heating equipment that runs on heating oil or propane. DOC can confirm the right plan for your specific setup.
Plans include replacement of most parts depending on the plan selected, but coverage varies. The best next step is to request the covered parts list for the plan you are considering so you know exactly what is included.
A plan can help your system run more efficiently because it includes regular maintenance and early problem detection. That often reduces fuel waste and helps avoid performance issues that increase heating costs.
Customers can join a plan any time of the year. If you are heading into winter or you have an older system, enrolling sooner helps you get ahead of breakdown risk.
That is fine. DOC offers annual tune-ups even if you do not enroll in a full service plan. A plan is for customers who want additional protection and fewer surprises.
Start by identifying whether you have a boiler or a furnace. If you are not sure, DOC can help you determine your equipment type and recommend the right plan based on your system and needs.
Contact your local DOC Comfort Center to enroll. DOC can confirm eligibility, review plan details, explain what is covered, and schedule your annual tune-up.