Set it once and avoid missed payments

If you want fewer things to track each month, Direct Bill Pay is a simple way to keep your DOC account current without writing checks or remembering due dates.

It is a recurring payment option that automatically transfers an authorized payment from your checking account, savings account, or credit card into your DOC account.

Direct Bill Pay applies to budget customers and customers receiving a monthly statement.

How Direct Bill Pay Works

For budget accounts

Your budget payment is processed on the 10th of every month for only the amount of your monthly payment.

For non-budget accounts

The balance shown on your statement is deducted on the 10th of the following month after you receive the statement. If the 10th falls on a federal holiday, the money is deducted on the next business day.

Important details

  • This authorization remains in effect until you cancel it in writing or by calling your local DOC office.
  • Cancellation requests must be submitted at least 15 days before your next billing date.
  • You agree to notify DOC of changes to account information, including name and address changes, and any credit card or bank account updates.
  • Failure to update information may result in a disruption of deliveries or service if the transaction is declined.

Direct Bill Pay Authorization Form

Complete the secure form below to authorize Direct Bill Pay. Your bank account and credit card details are transmitted directly to our secure payment processor.

Contact Information

Please note that all fields marked * are required.

Credit Card Information

Sign Payment

I understand that this authorization will remain in effect until I cancel it either in writing or by calling my local DOC office. Cancellation must take place no sooner than 15 days prior to the next billing date. I agree to notify the business of any changes to my account information including name and address changes along with any credit card or bank account updates. Failure to do so may result in a disruption of deliveries or service if the transaction is declined. I certify that I am an authorized user of this credit card or checking account and that I will not dispute the scheduled payments with my credit card company or financial institution provided the transactions correspond to the terms indicated in this authorization form. I acknowledge that the origination of debit transactions to my account must comply with the provisions of the U.S. law.

Budget CAP Plan FAQs