Extreme Cold Alert:
In case of an emergency, please call our 1-800-794-4362 number rather than using the order fuel feature or the contact us page on this website so we can assist you quicker. This is the same number to dial for an after-hours emergency; our answering service will respond and can dispatch a service technician 24-7 to assist you.
Due to the extreme cold, our phones have been busy but our staff is ready to help. Be patient if you don’t get through to the office you’re calling the first time. Please try again.
Plan Ahead. Check your gauges often and don’t wait until the last minute to call for a delivery. We deliver to some areas only once a week. Know the day we are in your area and call us at least 48 hours ahead so we can plan for your delivery. Calling for fuel the same day we are in your area does not guarantee a delivery that day.
Our customer service representatives, service technicians, delivery drivers and managers are working very hard to respond to each call in a timely manner; however, due to the cold conditions, there may be some delays.
We appreciate your patience.
Thank you and stay warm!!